General terms and conditions

1. general
The company koolest. process all orders on the base of following general terms and conditions.
These General Terms and Conditions shall apply exclusively. Conflicting conditions of the customer or conditions differing from those indicated in our General Terms and Conditions cannot be accepted, unless approved of by us in writing in individual cases.
2. offer and contract conclusion
2.1. Every specifications of koolest. products are without obligation
Particulary this apply to all images, technical drawings, dimensions, weights, product specifications and prices published in context with koolest. products.
A warranty of any characteristics can not be given. Errors excepted.
2.2. The purchase contract takes effect upon fulfilment by koolest. , i.e. it only becomes legally effective when goods are delivered in accordance with the delivery note.
A confirmation of the order by koolest. isn’t yet an acceptance. Should koolest. decline the acceptance the customer will informed immediately.
Placing an order is possible by email or the internet order form.
3. prices and paying
Prices quoted in the internet include the statutory value added tax. Goods delivered to countries outside the EU shall be charged without value added tax.
The method of payment is advance payment.
If you wish to purchase a koolest product, you must fill the order page, including complete name and address.
After that, you will receive a pro-forma invoice from us which you must pay by bank transfer stating the customer name and pro-forma invoice number.
4. Shipment
4.1. The customer pays all shipping charges. In case of shipping abroad customers have to pay additional charges.
4.2. Delivery times are always without obligation. Delivery of the goods shall depend on correct and punctual supply to ourselves. Shipping abroad can delay depending on the shipping company.
4.3. Delay by act of nature beyond control, strike, not correct and punctual supply to ourselves or other disturbance caused through no fault of ourselves make no demands by the customer to koolest.
5. Warranty
5.1. Please check the delivered goods immediately for obvious defects in material or manufacture or transport damage. You are legally obliged to inform us of any defects or faults of the goods so that we can take remedial action.
5.2. The right of warranty doesn’t exist if the error caused by the following content:
• the customer didn`t check the goods on receipt
• the customer didn`t inform about an obvious fault
• the object of purchase was used incorrect
• the object of purchase was changed into a configuration which is not permitted by the producer
• the customer didn`t follow the instructions of usage, operations and maintenance of the object of purchase.
6. Reservation of ownership
The goods shall remain the property of koolest. until the purchase price has been paid in full.
7. Data privacy
All personal data are treated confidentially as a matter of principle. Data which are required for transacting business shall be stored and passed on to partner companies where this is necessary for order processing.
8. Applicable law and place of performance
Exclusively Spanish law apply.
9. miscellaneous
All or part ineffectual or impracticable regulations of this terms and conditions don`t affect validity of the other definitions.